Job summary

Responsible for ensuring an extraordinary customer store experience while operating cash registers, collecting payment and providing customer service assistance on the floor.

Summary of essential job functions

• Immediately greets all customers and ensures customer satisfaction
• Accurately operates cash register, collects payment
• Ability to ring minimum speed of 30 items per minute
• Anticipates customer needs and answer all questions and requests thoroughly, including assistance with store layout, service and activities
• Basic knowledge of pricing and products
• Detailed knowledge of produce codes
• Provide suggestions and product recommendations to customers
• Ensure all customer and phone inquiries and pages are handled with appropriate telephone etiquette.
• Provides support to Grocery Department for stocking food, packing/pricing products and merchandise
• Complete specials projects and other duties as assigned

Standard job functions:

• Upholds the 7 guiding principles of the company
• Support goals and vision of Store Director
• Consistently presents a professional personal image and uphold the company’s uniform policy
• Maintain safe, clean and well-organized working and shopping environment
• Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
• Ability to work a flexible schedule including holidays and weekends
• Timely and consistent attendance.

Knowledge, skills and abilities required:

• Exceptional customer service skills
• Strong interpersonal and verbal communication skills
• Strong basic math skills including add, multiply, divide, subtract and calculate percentages.
• Previous experience working in a retail environment preferred.
• Ability to multitask and use organizational skills